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Error V-138-5224-1020 while adding user to DLO Console

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Hi

I am getting the below error while trying to add a user manually to the DLO Console.

   Error V-138-5224-1020

   Unable to add user domain\username. The system returned the

   following message: 80040e2f

Automated user assignment is also not working, so I was adding users manually. I recently deleted many users, these

are the only changes I've made since it stopped working for all users.

I have also tried updating the XPDLOShareu.dll file as indicated in the below link:

http://www.symantec.com/business/support/index?page=content&id=TECH59003

From this link I am also unable to run the commands to update the DLO database. On my DLO server the XPDLOShareu.dll

is located in the  C:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn

folder as opposed to C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn

I'm using DLO version 7.5

Any assistance in helping resolve this issue is greatly appreciated

Thanks

Jimmy


DLO 7.0 Console does not start

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Hello, 
try updating version 7.5 but the wing fell so abortion services, from there I get the following error, how can I get out of this problem. 
My current version is 7.0. 

Thank you.

Symantec Desktop & Laptop Option ?

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Hello everyone,

Our organization have 40 desktops, now my boss want to backup files and folders (mostly MS Office file) on those desktops to a NAS on the system. I want to ask if Symantec Desktop & Laptop Option can do this ? Can it schedule backup tasks like Monday it will do Full Backup and from Tuesday to Sunday it will do Incremental Backup ? Can it do Granular Recovery file and folder on each desktop ? If it not, what Symantec Solutions can do this ?

Thank you & Best regards.

3228601

unable to load restore option

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Hi Team,

We are using Symantec DLO 7.5 sp1 on win-2008 r2 server.

On the restore pane we are not able to restore the user's data. I had attached the screenshot.

We are not using Dedupe feature.

 

Thanks

 

 

Which Symantec product is capable to take Backup and Recovery of individual file of each VDI

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Dear all ,

 

I am  designing Virtual Desktop solution  for one of my customer. There requirement is to take Backup and Recovery of individual file for each VDI  (VDI qty -600 nos).
 
So, in this scenario Which products of symantec (Like : Symantec DLO ,Symantec Backup exec or Netbackup) will be  suitable for this requirements? 
 
 
 For any further information ,Please inform me.
 
BR/
Monsur

Symantec Technical Specialist(STS) In Netbackup, SSP, SSE,SSE+,RHCSA,RHCE ,ITIL(F),VSP,VTSP

MCT,MCP,MCTS,MS,MCSA (2008 &2012),MCITP(Enterprise Administrator),MCSE 2012 (Private Cloud)

Outlook PST error in Symantec DLO 7.5

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Hi,

I am facing one specific issue as I am able to restore a pst file but unable to open/save any attachments. I found two such cases, and we are facing lots of escalation in our Environment. I checked the Backup logs file as well and found that everything is fine over there. in process of restoration also I am not getting any error and it is getting restored successfully. I tried with scanning of that pst file as well but the error was same.

Plesae suggest if anyone has gone through the same kind of error.

DLO Version : Symantec DLO 7.5 SP1 running on windows server 2008 Machine.

Symantec Backup Exec 2010 (DLO) unable to connect the DC (AD server)

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Hi,

We have the following infar:-

1, Symantec BE 2010 with DLO on Windows 2003 Std. server.

2. DC is not in the same network rather in the different geographical location. There is only one OU and a ADC is there in the customer premissis which have the permission to only change the specific OU. A specific user is alotted to do this jobs. This user is not the admin user rather have the authentication to change the OU user and computers.

3. This DLO is not the current DLO version we have now, rather it was the old DLO which is intragated with BE 2010.

4. User are having Win XP and Win 7 system.

5. A specific folder is taken backup from all the user system.

6. All user are in the same network as the DLO server.

Issue:-

1. When adding the domain user for admin rights and others it was giving some problem. so I need to create a user under the OU and make that the local administartor of the DLO server. (i.e BE 2010 server).

2. When logging with this OU admin in the DLO server, I was unable to see the alerts of the DLO. But when logging with the local Administrator I ca see all alerts. (OU admin is in the  local administrators group).

3. The DLO agent in the clients system gets disabled. All the troublshooting (registry edit, user share folder permission , etc) were tried. lastly we need to delete the computer from the DLO console (ultimately delete the user data from that system) and after re-logging of the user the agent were all enabled.

4. Adding a ned DLO client user also give the error " can not connect the Domain..." where I can see the user wjile adding. I need to disable the authentication check from the registry of the DLO server.

 

Thanks.

Deleting users using dlocommandu

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Hi

Would you be able to let me know what the correct command is to delete users using the dlocommandu?

I've tried DLOcommand -delete -U domain\username but it returns the following:

        Usage: DLOCommandu [remote-server-options] command [command-options] [log-file-option]

Also, can you delete a list of users from a csv file?

I would much prefer to use BEMCLI but this is not included with my installatio.

I working off DLO Console 7.5.

Any help would be great.

Thanks

Jimmy


DLO Issue

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Hi,

 

I`m getting those errors in event viewer . many jobs are failing.

ID 0  [Error],"WebServerRequest::RunWebRequest: curl error code = 3; curl error message = <url> malformed"

, [Error],"CRESTHashStoreProxy::HandleCommonServerError/(ERRORLOGGER): Error Code = 23022; Error Message = Could not connect to server host. 
              WebService API = closeSession; No. of hash = 0; "

 

Thank you for help :)

DLO Keeps several file revisions

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Hi,

I'm running the DLO on desktops to backup their files, set it to saver 10 revisions in user data folder and 1 in network datafolder but ir keeps saving several revisions in network.  

 

Unable to configure Desktop Agent

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Hi

I've seen the below alert occur on some users in the DLO Console. Is it anything to worry about?

       Unable to configure the Desktop Agent on computer 'computername' for user "domain\username". Error: Query timeout expired

I've checked a couple of users that this is happening to and their backups are up to date

Thanks

Jimmy

symantec dlo 7.0 migrate user and data to DLO 7.5.1

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hi All,

 

currently have existing 7.0 DLO on server A, with storage location A, with database A, with current users.

have build new server B, with 7.5.1 DLO, with storage location B, with database B, with no users.

is there a way to migrate users and data from storage A and server A DLO, onto storage B and server B DLO.

what is the best process?

 

thanks Phil.

DLO reports ERROR

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Hello,
I can write to you I am karim of Deloitte Morocco and I have a little trouble on the report generation error check that the dlonobackup_fr.rdl file is installed and this for every file reporting.

thank you for your return
Karim

Backup running on Wi-Fi connections?

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Hello, 
yesterday was a new implementation of DLO 7.5 and after the first backup it is full, the client asked me if DLO supports if the computer was connected by Wi-Fi, I thought that protocols and networks should be as in a wired network but not if it will be true. Unfortunately did not get a chance to get some comprobrarlo. Could give me feedback about their experiences. 

Thank you.

How to configure Deduplication DLO v7.5

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Hello, 
What is the best way to install DLO Deduplication Backup 7.5, otherwise different from regular disk backups. 
Any idea of their experiences, to make an implementation with 200 customers? 

Thanks for your time.


DLO 7.5 SP1 on Windows 8.1

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We are just starting to roll out DLO.

I am running Symantec DL0 7.5 SP1 on Server 2008 R2. Running all the latest Windows and Symantec updates.

We have had no issues with Windows 7, but Windows 8.1 seems to be problematic.

We have one user on Windows 8.1 with Outlook 2013, they have 1 PST file 30Gb in size, and DLO is successful.

We have another user with Windows 8.1 and Outlook 2013 and keep on receiving the following error

"PST is in use by another application. It will retired"

This user has 50 PST files in one location that are 25GB in total size.

DLO is failing to make the local and network backup of these PST files.

 

I have contacted Symantec support and got told Windows 8.1 is not supported by DLO 7.5 sp1.

When I asked why does one client work the response I got was "Its Luck!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

I got told Windows 8.1 would be supported by an update but they are unable to say when its due.

The support experince was very poor and on a number of oocassion Symantec didn't call at the time requested.

 

Is this a common problem with Windows 8.1?

Does anyone know when the update is due?

Does anyone know a resolution to this as downgrading the OS is not an option.

 

 

 

 

DLO 7.5 fresh install, but does not create DLO instance

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Hello..

 

We have installed DLO 7.5 on an old test server which is running BE 2012...

 

DLO setup was successfull, was unable to launch the administration console..Also noticed that DLO setup did not create a SQL 2008 instance..

I do not see a DLO database on the backup exec instance..

 

i've created a instance and attached the database from the data folder, but recive the below error:

"symantec DLO administration service on the local computer started and then stoped, some service stopped automatically if they are not ins use by another service or program.."

 

Event viewer:

Error 2/9/2014 3:34:41 PM DLOAdminSvcu 50040 None

 
Log Name:      Application
Source:        DLOAdminSvcu
Date:          2/9/2014 3:34:41 PM
Event ID:      50040
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      2012CASO
Description:
The description for Event ID 50040 from source DLOAdminSvcu cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
 
If the event originated on another computer, the display information had to be saved with the event.
 
The following information was included with the event: 
 
275
shadow\Server\consolesvc\consolesvc.cpp
ADODBError-_com_error: foundationerror=cc000064, comerr=80004005, nativeerror=17, conn=Provider=SQLOLEDB;Data Source=2012CASO\DLO;Initial Catalog=master;Integrated Security=SSPI;Connect Timeout=120, query=, msg=Unspecified error, src=Microsoft OLE DB Provider for SQL Server, desc=[DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied.
 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="DLOAdminSvcu" />
    <EventID Qualifiers="49152">50040</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-02-09T10:04:41.000Z" />
    <EventRecordID>2854</EventRecordID>
    <Channel>Application</Channel>
    <Computer>2012CASO.nik.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>275</Data>
    <Data>shadow\Server\consolesvc\consolesvc.cpp</Data>
    <Data>ADODBError-_com_error: foundationerror=cc000064, comerr=80004005, nativeerror=17, conn=Provider=SQLOLEDB;Data Source=2012CASO\DLO;Initial Catalog=master;Integrated Security=SSPI;Connect Timeout=120, query=, msg=Unspecified error, src=Microsoft OLE DB Provider for SQL Server, desc=[DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied.</Data>
  </EventData>
</Event>

Help?

Symantec DLO 7.5 not working on Windows 8

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Hi,

We have an implementation of Symantec DLO with number of Windows 7 and some XP SP3 workstations that works OK. There are two Windows 8 that at first did not permit DLO agent installation, but after enableing Remote Registry Access, DLO agent was successfully installed. The problem is that DLO agent does not work with normal user logged in. If we login as a user that has administrator priviledges, then DLO agent does work and backups are working.

We did search the KB and tried uninstall and install (from setup.exe, on local machine). We also tried to manualy enter the user into DLO Administrator. Nothing helps.

Any clues?

Best regards,

Vladimir Vucinic

DLO 7.5.1 Processing Dedupe 100% stuck

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hi All,

 

not sure if anyone else is having this issue.  we have a new dlo 7.5.1 server with dedupe, and when running a job, the "processing dedupe" hits 100% and stays there, keeping the cpu at around 50%.  the type of file that it is doing is a PST outlook file, 8GB.

have we set something up incorrectly?  not sure where to start with this one.

 

thanks.

 

Phil.

DLO in BE 2010 agnet migrate to SDLO

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Hi,

We have the following

1. BE 2010 DLO Server and agents.

2. DLO 7.x Server.

3. Win XP and Win 7 as DLO clients

BE 2010 server got corrupted, so now way I can access this server.

Now, we wants to migrate/upgrade the older DLO (Be 2010) to SDLO 7.x.

I have tried to uninstall the DLO but it was looking for the BE 2010 server (but unfortunately it was not available).

I have not tried to upgrade with SDLO 7.x

Is there any automated way we can migradate these DLO to SDLO7.x

Or

Please, share the steps to migrate to new SDLO 7.x server.

Thanks.

 

 

 

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